Privacy Policy

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Poolcare365: This Privacy Statement was updated October 17, 2021 for poolcare365 individually and on behalf of its subsidiaries and affiliates (collectively, “poolcare365”).

Poolcare365 has created this privacy statement in order to demonstrate our firm commitment to protecting our customers’ personal information. We use your information to support and enhance our relationship with you.

Poolcare365 collects information about you from a variety of sources, including, but not limited to, information we collect directly from you such as your name, billing and shipping addresses, phone number, e-mail address, credit card information, password and certain demographic information. We utilize the information we receive in order to do, but not limited to, the following:

Send printed materials you have requested and mailings that may be of interest to you, provided you have not requested otherwise;

Send exclusive e-mail offers of new product announcements and special promotions, provided you have not opted out of receiving these notifications;

Send you SMS or MMS messages as set forth in our Personal Account Information policy;

Process and track your orders;

Send order and shipping confirmation e-mails;

Tailor your experience at our site, presenting content customized to your interest;

You may terminate communications at any time by notifying us.

poolcare365 might also collect information about you from commercially available sources.

poolcare365 uses the information collected for business purposes such as providing you with services you request or telling you about services we offer.

We do not sell your personal information to marketing companies outside of poolcare365. Poolcare365  might, however, share your information when required to comply with our legal obligations under law or to government authorities. There might be times when poolcare365 contracts with third-parties to provide certain services such as e-mail advertising, web hosting, online services, payment processing and fraud prevention and detection services. These companies are prohibited from using this information for their own marketing purposes. You also may ask at any time to see the data you have given us and request correction or deletion.

Joining the poolcare365 Specials Program gives you access to special in-store offers, expert pool care advice and notices on pool service offerings. However, if you choose not to receive further specials by e-mail, please select the “Unsubscribe” or “Update Profile” link provided at the bottom of any of our e-mail offerings.

This website is not targeted to or intended to be used or accessed by individuals under the age of 13. poolcare365 does not knowingly collect information from minors under the age of 21.

The use of cookies helps us to provide you with a more personalized shopping experience. A “cookie” is stored on your computer as a reference to your visit to our website. Cookies allow you to interact with our offerings, discounts, and provides access to your poolcare365 shopping cart and checkout. The cookies reside on your computer until you remove them.

Please Note: poolcare365 ordering process requires the use of cookies.